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contact center solution

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contact center solution: News Headlines

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  Realtime Results Announces Launch of New Web site

  By Paul Inman on February 24, 2011 - Realtime Results announced the launch of their new Web site to better serve its customers and highlight the company's long history in providing outsourced contact... [+]

  center services. Read more
  Call Center Outsourcing       contact center       door to door sales       Door to Door Sales Solution       outsourced call center       product recalls       Realtime Results       technical support

• St. Louis Call Center Realtime Results Donates Furniture to Support Center for Survivors of...

  By Paul Inman on March 18, 2011 - The Center for Survivors of Torture and War Trauma (CSTWT) today received a generous donation from local St. Louis call center operator, Realtime Results ... [+]

  Read more
  contact center outsourcing       Door to Door Sales Solution       Outsource Call Center Services       product recalls       Realtime Results       St. Louis Call Center

contact center solution: All News

All news and headlines about contact center solution. Browse news on contact center solution by date to get detailed information.

• Enghouse Interactive CT Connect Verified as Cisco Compatible

  By ksaltenghouse on May 23, 2012 - Solution Addresses the Computer Telephony Integration Needs of Cisco End Users ... [+]

  Read more
  attendant console       cloud contact center       contact center       contact center voip       interaction management       ivr

• Geomant’s Contact Center solution, Contact Expert, qualified for Microsoft Lync ISV...

  By Kevin Ross on March 6, 2012 - Lync contact center solution passes demanding interoperability tests. ... [+]

  Read more
  acd       contact center       Contact Centre       Contact Expert       Geomant       Lync       microsoft

• SPS Integrates Visuals for Mobile with Radish ChoiceView to Ease Contact Center ‘Pain’

  By Ida Halasz on April 12, 2012 - Radish Systems announces that SPS, a global telecommunications technologies integrator, is offering ChoiceView™ as a contact center solution for mobile and enterprise... [+]

  communications. Read more
  ChoiceView       mobile applications       Mobile Communications       mobile software       mobile technology       Radish Systems       SPS       Voice with Visuals

• Predictive Dialer – A Perfect Contact Center Solution

  By Ryan Scott on March 14, 2012 - ... [+]

  The competition between the businesses is always increasing. The key success behind every business relies in its marketing campaign and customer support services. Read more
  call centre predictive dialer       contact centre solution       Hosted Predictive Dialer       Hosted Predictive Dialing       Predictive Dialer       web based predictive dialer

• Geomant Solution Desktop Connect Now Rated “Avaya Compliant”

  By Kevin Ross on March 12, 2012 - Desktop integration application is compatible with key Avaya inbound and outbound contact center solutions ... [+]

  Read more
  Avaya       AVaya Compliant       contact center       Contact Centre       Desktop Connect       Geomant

• Increase Your Out Bound Call Center Productivity with Predictive Dialer

  By Redcloud on April 10, 2012 - RedCloud with their predictive dialer services is focused to offer a solution that allows the outbound call centers to gain the optimum results, with increased call... [+]

  ratio and productivity. Read more
  call centre predictive dialer       contact centre solution       Hosted Predictive Dialer       Hosted Predictive Dialing       Predictive Dialer       web based predictive dialer

• Thailand based business house chooses Ameyo for international BPO processes

  By Priyanka Arora on February 27, 2012 - SGC Infotech chooses Ameyo as its base technology for improved SLA adherence ... [+]

  Read more
  Ameyo       BPO operations       call center software       call center technology       communications applications       Contact Center Software       contact center solution

• Promero - Oracle Contact Center Anywhere wins Best Contact Center Solution at ITEXPO East 2010

  By G. Troyanowski on January 26, 2010 - Promero - Oracle Contact Center Anywhere wins Best Contact Center Solution at ITEXPO East 2010 ... [+]

  Read more
  Contact Center Anywhere       Predictive Dialer       Promero

• Gateway Communication Services Deploys EasyRun to Enhance its Customer Oriented Contact Center

  By lindsay neely on March 28, 2011 - Gateway Communication Services, Inc. (Gateway CSI) announces the completion of phase one on their new EasyRun Contact Center Solution through Computer Telephony... [+]

  Distributing (CTD). Read more
  call center       contact center       contact center services       Contact Center Technology       EasyRun       EpicACCE

• Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award

  By Drishti PR on June 20, 2008 - Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine ... [+]

  Read more
  Drishti       IP Contact Center       Pioneer Award

• ContactUS Enters Contact Center Industry; Offers Premier Business Communications Efficiency

  By Andrew Smith on February 7, 2011 - ContactUS is offering cutting-edge contact center services; specializing in chargeback mitigation and oferall efficiency, ContactUS, LLC looks to be a premier selection... [+]

  for business communications. Read more
  Business Communications       call center       Call Center Outsourcing       Call Center Services       call center solution       call center solutions       ContactUS       portland maine

• CosmoCom and Eason Tech Successfully Deploy Unified Call Center Solution into Finance and Telecom...

  By Kathy Salt on August 30, 2010 - Innovative Systems Integrators Combines Specialized Banking/Insurance Applications with Advanced Contact Center Technology ... [+]

  Read more
  SaaS       unified contact center

• Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award

  By Ankur Sharma on July 9, 2008 - Drishti’s communications suite applauded for its flexible architecture, high business availability, need-based business packaging that yields quick return on investment... [+]

  (ROI) for Contact Centers. Read more
  Contact Center Technology       Drishti       Pioneer Award

• Hong Kong contact center reinforces Prestige International as a global CRM services leader

  By Bob Vatter on November 10, 2008 - New Hong Kong contact center strengthens Prestige International's global capability and provides US companies seeking Asia or global outsourced customer service... [+]

  with a high quality integrated solution Read more
  Asia call center       Asia contact center       Asia customer service       Hong Kong customer service

• Leading Enterprise-Grade Call Center Solution Now Bundled on Asterisk Platform

  By Ruth Bridger on March 30, 2009 - Asterisk®-based IP-PBX from Xorcom Chosen by EasyRun to Deliver the Industry’s First Enterprise Grade PBX Agnostic Contact Center ... [+]

  Read more
  asterisk       call center       contact center       EasyRun       EpicACCE       IP-PBX       ipbx       xorcom

• NORTHWINDS CONTACT SOLUTIONS PARNTERS WITH INSPIRITEC TELESERVICES. Together They Offer a Ground...

  By Darren Prine on December 15, 2009 - Northwinds Contact Solutions partners with Inspiritec Teleservices to provide companies wishing to outsource their contact center a unique, innovative solution that... [+]

  is unlike any other on the market. Read more
  Call Center Outsourcing       contact center       Contact Center Technology

• Drishti announces the launch of Ameyo Stats Wallboard that provides instant access to key...

  By Priyanka Arora on February 21, 2012 - Drishti launches Ameyo Stats Wallboard for real-time monitoring of contact center processes ... [+]

  Read more
  call center software       call center software solution       contact center solution

• Effective Hosted Predictive Dialing Solution for your Contact Center

  By Ryan Scott on October 13, 2011 - Contact centers all around the world are always seeking for an effective hosted predictive dialing service provider who can help them out with quality and robust... [+]

  solution. Read more
  call centre predictive dialer       contact centre solution       Hosted Predictive Dialer       Hosted Predictive Dialing       Predictive Dialer       web based predictive dialer

• Drishti's contact center software Ameyo wins TMC Labs Innovation Award 2011

  By Chetna Mishra on September 23, 2011 - Drishti-Soft announced as a winner of the 2011 TMC Labs Innovation Awards presented by Customer Interaction Solutions magazine. ... [+]

  Read more
  Ameyo communication suite       communications solutions vendo       contact center solution       contact center suite       Customer interaction solution       enterprise communication appli       TMC Labs

• Kunnect Serves the Small and Mid-sized Call Center Asian Market

  By Raffy Pekson II on July 18, 2011 - KUNNECT is an on-demand, cloud-based, fully-featured, hosted call center solution for organizations needing simple IP-PBX services or a full suite of powerful customer... [+]

  contact telephony solutions. Read more
  call       center       cloud       hosted       Kunnect       SaaS       solution       web

contact center solution

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